On your normal delivery day, where possible, the draymen will take your empty kegs like for like. This means if you order 7 kegs, they will uplift 7 empty ones.
Please make sure your barrels are ready and stacked for collection. It's also important to separate our empties from other suppliers. This will make it easier for the draymen to spot ours and take them away.
Sometimes the crew doesn't have the space on the vehicle to take any more than like for like.
If your like-for-like barrels were not collected or you have excess empties you need uplifting, you can do this online via your Carl's Shop ordering account by adding the relevant number of items from the Empty Keg section of the site when placing your online order.
You can also request an empties collection by clicking 'Submit a Request' at the top right and then choosing "Empties & Ullage" > "Empties Uplift Request"
Remember to give us as much detail as possible so we can ensure a swift uplift!
Please note that we will need to know accurate quantities and sizes.
You can also submit a request by clicking on this link:
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