Please ensure that broken items are noted on the EPod device that the crew will have with them.
The driver must amend the POD accordingly before you sign, they will then take the damaged items back with them.
To submit a request to Customer Service to arrange a replacement please use the drop-down options top right, please press Submit a request, then choose "Day Of Delivery", here you will find the option "Redelivery Of Damaged Items"
Remember to give us as much information as possible, just in case the POD hasn't been uploaded to our system at the time of your ticket reaching us.
You can also submit a request by clicking on this link;
Please note once your delivery has been signed for, Carlsberg Marston's Brewing Company does not accept responsibility for any loss, damage, or inaccuracy.
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