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I would like to report a faulty keg / cask

 

We are sorry that the product you received isn't to our usual high standards.

Arranging an uplift is quick and simple.

Just click "Submit a Request" at the top right, or click here, then select "Empties & Ullage" > "Empties & Faulty Kegs"

Please remember to complete all the details to ensure our Customer Service Team can resolve your request as quickly and efficiently as possible.

All the information we require can be found on your cask/keg label. 

You also have the option to submit a photo of the barrel to aid the investigation process.

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