How to Find Your Sold-To Number and Ship-To Number

Your sold-to number is your account identifier, while your Ship-To Number, indicates the location your delivery will be sent to. This is significant especially if you have multiple outlets. 

Please note that your sold-to and ship-to numbers are different to your payer number. Please only enter your sold-to number when creating your online ordering or Cockpit account.

How to Find Your Sold-To Number

Option one: While on your online ordering account, click on ‘my account’; here you will find your profile details, including your sold-to number.

Option two: Contact your sales representative or contact the chat button in the bottom right-hand corner of the page. You will need to provide your outlet name and postcode.

Option three: Your sold-to number is located on your invoice and delivery notes. Please see examples below;

Delivery Note- 

Customer Invoice-

How to Find Your Ship-To Number

Option one: Contact your sales representative or contact the chat button in the bottom right-hand corner of the page. You will need to provide your outlet name and postcode.

Option two: Your sold-to number is located on your invoice and delivery notes. Please see examples below;

Delivery Note- 

Customer Invoice-

If you are still in need of assistance, please contact the online support team online.support@zendesk.carlsberg.com, and a member of staff will help you locate your sold-to number or ship-to number.