Credit notes, delivery notes and invoices

• I would like to dispute a credit decision
• I would like a copy of a Credit Note
• I need a copy of a Delivery Note
• Where can I find my invoices?

Empties and faulty products

• I would like to report a faulty keg / cask
• Gas Cylinders - Empties
• I have out of date barrels that need collecting
• I would like to report damaged items
• I have empty kegs/casks that need uplifting

Help with my delivery

• Some items i ordered haven't been delivered
• I am not going to be in to accept my delivery
• I think i have missed my delivery
• Items i want to return haven't been collected
• I have had damage caused to my property
• I would like you to leave my stock on premises
• See all 13 articles

POS requests

• I would like to request a pump clip
• I would like some Glassware / Drip Mats / Bar Runners

Updating my details

• I need to update my delivery instructions
• How do I update my contact details?
• I would like to add a new product line to my bar
• I would like to change my delivery day and/or time window.
• Who is my CDM? (Customer Development Manager)
• How do I deactivate/close my account?

Some extra information

• Thirst, our Online Digital Brochure
• How do I use the Help Centre?
• Explore Our Beers
• Together Towards Zero
• What low and no options do you offer?
• What vegan options do you offer?
• See all 10 articles